Terms of Service

    Last updated: 11/10/2026

    Agreement to Terms

    By accessing and using Kitchen Creations' services and website, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service govern your use of our kitchen design, remodeling, and cabinet craftsmanship services.

    Services

    Kitchen Creations provides:

    • Custom kitchen design and consultation
    • Kitchen remodeling and renovation services
    • Custom cabinet craftsmanship and installation
    • Project management and coordination

    Project Agreements

    Estimates and Contracts

    All project estimates are valid for 30 days. A signed contract and deposit are required to begin work. Final pricing may vary based on material selections and project modifications.

    Timeline and Completion

    Project timelines are estimates and may be affected by material availability, weather conditions, or unforeseen circumstances. We will communicate any delays promptly.

    Payment Terms

    Payment terms will be specified in individual project contracts. Generally:

    • A deposit is required to secure project scheduling
    • Progress payments are due at specified project milestones
    • Final payment is due upon project completion and approval
    • Late payments may incur additional fees

    Warranties and Guarantees

    Workmanship Warranty

    We provide a one-year warranty on our workmanship from the date of project completion. This covers defects in installation and craftsmanship under normal use.

    Material Warranties

    Materials are covered by manufacturer warranties. We will assist in warranty claims but are not responsible for manufacturer defects.

    Client Responsibilities

    Clients are responsible for:

    • Providing accurate information about the project site
    • Obtaining necessary permits where required
    • Ensuring access to the work area
    • Timely decision-making on material selections
    • Protecting personal belongings during construction

    Limitation of Liability

    Kitchen Creations' liability is limited to the contract value of the project. We are not liable for consequential, incidental, or punitive damages. Our insurance covers general liability and workers' compensation.

    Changes and Modifications

    Any changes to the original project scope must be agreed upon in writing and may affect pricing and timeline. Change orders will be processed according to the terms specified in the project contract.

    Dispute Resolution

    Any disputes will first be addressed through direct communication. If resolution cannot be reached, disputes may be subject to mediation or arbitration under North Carolina law.

    Governing Law

    These terms are governed by the laws of the State of North Carolina. Any legal proceedings will be conducted in New Hanover County, North Carolina.

    Contact Information

    For questions about these Terms of Service, please contact us:

    Kitchen Creations

    6331 Carolina Beach Rd. Suite 2

    Wilmington, NC 28412

    Phone: (910) 508-7799

    Email: contact@kitchencreationsnc.com